Financial Failure Insurance

Reef & Rainforest Tours Ltd is a company committed to customer satisfaction and consumer financial protection. We are therefore pleased to announce that, at no extra cost to you and in accordance with The Package Travel, Package Tours Regulations 1992, all non-ATOL protected passengers booking with Reef & Rainforest Tours Ltd are fully insured for the initial deposit, and subsequently the balance of monies paid as detailed in your booking confirmation form. The policy will also include repatriation if required, arising from the cancellation or curtailment of your travel arrangements due to the insolvency of Reef & Rainforest Tours Ltd.  This insurance has been arranged by Towergate Chapman Stevens through Zurich Insurance PLC.

Claims: In the unlikely event of insolvency, you must inform Towergate Chapman Stevens immediately on +44 (0)1932 334140 or by email at tcs@towergate.co.uk . Please ensure you retain the booking confirmation form as evidence of cover and value.

Policy Exclusions: This policy will not cover any monies paid for Travel Insurance or any claim relating to Air Flights. Please ensure the Company you have booked with has the appropriate CAA / ATOL Bonds in place.